Arabeel Courier collects only the information needed to book, ship and deliver parcels and to verify franchise partners.
What we collect
- Sender and receiver names, phone numbers, email and delivery addresses.
- Parcel details: contents, weight, dimensions and declared value.
- For franchise applicants: identity documents (CNIC, selfie, signature, business stamp).
How we use it
- To create AWBs, clear customs and deliver your parcel with partner carriers.
- To send tracking and account emails.
- To verify franchise applicants and prevent fraud.
How we protect it
Identity documents are stored on private, encrypted storage and are never available on a public link. The public tracking page shows only the receiver’s first name and last initial — never addresses or phone numbers. Every staff action is recorded in an audit log.
Your rights
To access or correct your information, email arabeel@txyber.com.
Questions about this policy? Email arabeel@txyber.com.